EVENT Support

 

Technical Support
Phone: (805) 566 7777 x3
(12:30-4PM PST Monday-Friday)
Fax: (805) 566 7771
Email: techsupport@eventelectronics.com


Parts Department
Phone: (805) 566 7777 x3
(12:30-4PM PST Monday-Friday)
Fax: (805) 566 7771
Email: parts@eventelectronics.com


Repair Department
Phone: (805) 566 7777 x3
(12:30-4PM PST Monday-Friday)
Fax: (805) 566 7771
Email: customerservice@eventelectronics.com

PRODUCT MANUALS

 

Studio Precision 20/20 EZ8
Tuned Reference 20/20 V2 EZbus
Project Studio S250 EZbus Tutorials
OSX Installation 20/20/12+15  
Jaguar (10.2) Installation EZbus Installation
EZ BUS CONTROL SURFACE PROFILES & TUTORIALS
Ableton Live (PC/Mac) Cubase SX (PC/ Mac) Cubase VST (PC/ Mac)
Nuendo (PC/ Mac) Sonar Pro Tools
Digital Performer Deck Logic (PC/Mac)
Cool Edit B4 Sound Forge

Wavelab

Peak

MacOSX 10.1x
Jaguar-Tiger

Jack Tools

(Jaguar - Panther )

 

UPDATES & DRIVERS
EZbus:
Windows XP Update
  WDM/ASIO Driver Ver. 2.1.10 (Win XP/ME)
  Installer
  Firmware Version 1.02
  Firmware Version 1.02 for ProTools LE
  OSX Profile Downloader
EZ8 Drivers:
Win XP v 1.02
  Win 98 SE/ME
RETURN AUTHORIZATIONS
Details Concerning Event Electronics Warranty Service

Please do everything possible to confirm that your Event product has a problem before requesting warranty service. This includes reading through the Troubleshooting section of your owners' manual as well as the documentation on this Web site. Please be sure to document the problem that you are experiencing as completely as possible so that our service department can attempt to duplicate it.

Service for Event Electronics monitors and the Event EZbus is available only from our office, located in Santa Barbara, CA. Before returning a product for servicing, you must obtain a Return Authorization number. Please follow the steps below to obtain your RA number.


Step One

Review the troubleshooting suggestions in your owners' manual as well as on this Web site.

Step Two
Contact our Customer Service department via e-mail or telephone.

If contacting via e-mail, you will recieve an email from one of our customer service representatives with all of the information that you will need, including your a Return Authorization number, our ship-to address, and the expected turnaround time.


This form is for products registered in the U.S., Canada, and Mexico only. Please contact your distributor for international warranty service.

 

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